Terms of Service
Last updated: 2026-10-29
These Terms of Service ("Terms") are an agreement between you and Simply Stats LLC, doing business as PayClear, a North Carolina limited liability company ("PayClear", "we", "us"), and govern your use of the PayClear website, free pay application checker, and subscription software (together, the "Service"). By using the Service you agree to these Terms. If you use the Service for a company, you confirm you can bind that company, and "you" means the company.
1. What PayClear does, and what it doesn't
PayClear helps subcontractors prepare and check construction pay applications. The free checker reads a document you upload and flags likely errors and omissions. The paid Service helps you build pay applications from information you enter.
- PayClear is a tool, not a reviewer of record. Findings are automated, may be incomplete or wrong, and depend on how well a document can be read. A clean result is not a guarantee that a pay application is correct, complete, compliant, or will be approved or paid.
- You stay responsible for every pay application, lien waiver, notice and other document you submit, and for meeting your contract's and the law's requirements and deadlines. PayClear never submits anything to a general contractor, owner or other party on your behalf. You review and approve every document.
- No legal, accounting or tax advice. Guides, calculators and messages are general information. Ask your own lawyer or accountant about your situation.
- PayClear's documents use PayClear's own layout. They are not AIA® forms, and PayClear isn't affiliated with the American Institute of Architects.
2. Accounts
You must give accurate information, keep your password secure, and tell us promptly about unauthorised use. You must be at least 18 and use the Service for business purposes. We may suspend accounts that break these Terms or put the Service or other users at risk.
3. Free checker
The free checker is limited to 3 checks per email address per calendar month and may change or stop at any time. Don't upload documents you don't have the right to share.
4. Subscriptions, trials and billing
- Paid plans are billed in advance, monthly or annually, through our payment processor (Stripe). We don't store full card numbers.
- Free trials last 14 days unless stated otherwise. Unless you cancel before the trial ends, your plan starts and your payment method is charged automatically.
- Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel any time from your billing page; cancellation takes effect at the end of the current period.
- Founding member pricing ($99/month) stays at that price for as long as the subscription stays active without a lapse. If it's cancelled, the price isn't available again.
- Prices exclude taxes, which we'll add where required. We may change prices for future periods with at least 30 days' notice.
- Refunds: fees are non-refundable except where the law requires otherwise or we decide otherwise in a particular case.
5. Your data
You own the content you upload or enter ("Customer Data"). You give us permission to host, copy, process and display Customer Data only to provide and improve the Service, as described in our Privacy Policy. We don't sell Customer Data. Where we use a service provider (for example, hosting or email delivery), they process data for us under contract. We may use de-identified, aggregated data (for example, how often a type of error occurs) to improve the Service.
You can export or delete your data; see the Privacy Policy. We delete uploaded checker files 30 days after the check.
6. Acceptable use
Don't: break the law; upload malware; try to access other customers' data; probe, scan or overload the Service; reverse engineer it except where the law allows; resell it without our permission; or use it to send unlawful or deceptive messages. The GC payment reminder feature may only be used for genuine, owed amounts, and you are responsible for its content.
7. Third-party services
The Service relies on third parties (for example Stripe for payments, email providers, and cloud hosting). Their terms may also apply, and we aren't responsible for their services.
8. Changes and availability
We may update the Service and these Terms. If a change to these Terms is material, we'll give at least 30 days' notice by email or in the app. Continuing to use the Service after the change means you accept it. We aim for high availability but don't promise the Service will be uninterrupted or error-free.
9. Disclaimer of warranties
TO THE MAXIMUM EXTENT ALLOWED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT. WE DON'T WARRANT THAT FINDINGS WILL IDENTIFY EVERY ERROR OR THAT ANY PAY APPLICATION WILL BE ACCEPTED OR PAID.
10. Limitation of liability
TO THE MAXIMUM EXTENT ALLOWED BY LAW: (A) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, INTEREST, FINANCING COSTS, LIEN RIGHTS, OR DELAYED OR DENIED PAYMENT; AND (B) OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM (OR $100 IF YOU USE ONLY FREE FEATURES).
11. Indemnity
You'll defend and indemnify us against third-party claims arising from your Customer Data, your pay applications or other submissions, or your breach of these Terms.
12. Termination
You may stop using the Service at any time. We may suspend or end your access if you materially breach these Terms. After termination, you can export your data for 30 days, after which we may delete it.
13. Disputes
These Terms are governed by the laws of North Carolina, without regard to conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in North Carolina, except that either party may bring a claim in small-claims court where it qualifies.
14. Contact
Simply Stats LLC, doing business as PayClear, 226 Tyndale Court, Waxhaw, NC 28173. Email: support@getpayclear.com.